Refund policy

📅 30-Day Return & Exchange Guarantee

We offer a 30-day return and exchange policy starting from the date of delivery.

📦 Return Conditions

To be eligible for a return:

• Item must be unused, undamaged, and in original packaging
• Request must be submitted within 30 days of receipt
• Order number or proof of purchase is required

💰 Refund Process

• Refunds are processed within 3–7 business days after return approval
• Refunds are issued to the original payment method
• Shipping fees:
  • Defective/damaged items → covered by us
  • Non-quality-related returns → return shipping paid by customer

🔁 Exchange Policy

• Exchanges available for the same or equivalent item
• Subject to product availability

❌ Non-Returnable Items

• Used or damaged items caused by the customer
• Items returned after 30 days
• Items not in original condition